Política de frete
FREE SHIPPING DISCLAIMER:
We proactively process all orders with in-stock items within 1 business day. Our standard business hours are Monday through Friday 9 a.m. to 5 p.m. Eastern Time and our order cut-off time is 2:00pm Eastern Time. We reserve the right to substitute another carrier of equal or lesser cost to deliver your order. If expedited shipping is required, please select that as your shipping choice.
All shipping charges are the responsibility of the customer. Shipping charges will be included on your invoice and can be viewed on a summary screen prior to finalizing your order. Shipping charges are based on the delivery location and method you select during the checkout process. The shipping charge shown during the checkout process is subject to verification. Shipping charges are subject to change without notice, provided that if the actual shipping charge is more than the amount shown on your invoice, we will contact you with the correct shipping costs before processing your order, and you will have an opportunity to cancel your order.
All orders are shipped FOB Shipping Point. Title to products passes from Kolossus Workwear Corp to you upon shipment, and we are not responsible for any shipping delays or problems once the product has been shipped. Issues with delivery, missing or damage packages must be reported with 30 days from the purchase date.
Items can be returned within 30 days of receipt. In some cases, it can take up to 30 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes up to 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
You may return any unworn, unused item with or without its original packaging, in its original condition, with all original tags still attached, within 30 days of the date of purchase. A refund of the merchandise and taxes will be returned to the original method of payment or as store credit for gift purchases.
Shipping and handling for the delivery and return shipping charges will not be refunded. Refunds will be issued in the same method of payment as the original payment. A copy of your original receipt may be required.
Defective or incorrect garments will receive a courtesy prepaid label, which will be free of cost to the buyer if the inspection of the return shows that the return/refund reason selected is accurate. For all other returns, a prepaid return label will be issued upon request, which cost will be deducted at the time of refund. This include, incorrect sizing, wrong color selected, among others.
Kolossus Workwear, reserves the right to impose a restock fee of up to 50% of the purchase price of any garments returned in other than its original condition.